Platform Enablement

Transform how you serve customers with new products and services

Industries/ Healthcare & Life Sciences/ Health Plans /Platform Enablement

Take Third-Party Capabilities to the Next Level

For today’s insurance payers, change is constant. There are new products to launch, complex federal and state regulations to comply with, and higher member expectations — all under the tough fiscal scrutiny of governance boards and stockholders. And you must balance all this while also improving the member experience and managing provider networks. NTT DATA can help. Our Platform Enablement services help you streamline and optimise. Our proven methodologies help you take third-party operational capabilities to the next level.

 

We help you implement new applications to gain new functionality, upgrade existing applications to improve operations, or optimise end-to-end functionality with confidence. Seamlessly manage enrolment, billing, tracking, pricing, reporting, member care management and provider/product data and ultimately improve the customer experience. See how long history of technology leadership and industry expertise can help you transform your operations.

Streamline third-party administrative operations and put your focus on developing the new products and services that your customers want.

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Optimise Third-Party Applications

Our approach to health plan third-party solutions help you manage, design and integrate next-generation payer processing platforms. These solutions can be delivered individually or in a Business Process-as-a-Service model.

SAVE

Lower administrative costs through proven implementation methodologies, best practices

ANALYSE

Make better decisions with insights from business intelligence, analytics

ENGAGE

Improve customer experience with advanced member care management

Our Services

BPO & Business Process Design

Boost quality and transaction speed while controlling costs and improving policy administration with integrated business process and technology solutions.

Configuration, Conversion, Integration & Development

Achieve dramatic improvements in the performance and agility of your IT environment with a well-designed, integrated infrastructure.

Consulting & System Tuning

Unlock efficiency, improve business performance and lower costs with value-based consulting, operational and system assessments, and implementation and support services.

Data Analytics & Reporting

Gain meaningful insights from data, manage costs and lower risks with advanced analytics and integrated data from multiple sources.

Implementation, Upgrade & Delivery Management

Ensure seamless system implementation and delivery management without disrupting existing operations with our holistic deployment approach.

Member Care Management

Improve outcomes and member satisfaction through wellness, disease management and case management programmes.

Quality Assurance & Testing

Improve service quality, drive down costs and meet stringent regulatory demands with testing services customised to your needs.

System Support & Configuration Management

Maximise uptime, increase efficiency and ensure environment consistency with expert system support and configuration management.

Use proven high-performing claims platform implementation, application migration, analytics and business processes and elevate third-party administrative capabilities.

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