The DHS Enterprise Acquisition Gateway for Leading-Edge Solutions II (EAGLE II) is a multiple-award, indefinite delivery/indefinite quantity (IDIQ) contract vehicle, designed as the preferred source of information technology (IT) services for the Department of Homeland Security’s (DHS) enterprise infrastructure and initiatives. EAGLE II IT service solutions include three functional categories (FCs):
NTT DATA provides the full range of FC 3 services to include:
Independent test, validation, verification, and evaluation solutions to ensure that all IT products and services meet DHS standards, and are performing to defined design, cost, schedule and performance specifications/capabilities.
Best practices, technologies, tools, and support to quality and operational assessments, integration testing and system test and evaluation, including security certification and accreditation, for IT systems.
Independent verification and validation through the monitoring and evaluation of projects through activities such as, but not limited to, assessments, process and procedure audits, project and performance management, and systems analysis and design.
Independent test, validation, verification, and evaluation solutions to ensure that all IT products and services meet DHS security standards, and are tested and evaluated in accordance with all Federal security requirements, e.g.,
Independent verification and validation for all aspects of systems security as it relates to Government practices, policies, and procedures, such as risk analysis and the development of recommendations and implementations, as well as plans for new procedures and changes to existing systems. Areas may include development and implementation, transition and verifications, testing plans for installing new security-related products within the existing client organization technology infrastructure, and mitigation strategies and mitigation activities for residual risks identified for specific organizations or systems.
Quality and Program Management
NTT DATA’s proven approach of stabilization, modernization, and continuous service improvement based principles that enable our team to respond to demands, address risks and opportunities, improve efficiencies, and capitalize on flexible, standards-based technologies. Quality is a key component of overall services and deliverables oversight, and an integral part of our technical solution. We apply our ISO 9001 certified Quality Management System (QMS) to ensure quality service and deliverables across all task areas with oversight and direction from NTT DATA’s corporate Quality office.
NTT DATA processes provide real-time assurance activities, Continuous Service Improvement (CSI), and Continuous Process Improvement (CPI). Our account and corporate quality systems that are based on the following industry standards and best practices:
Our staff has professional certifications in areas relevant to EAGLE II’s scope, including Information Technology Infrastructure Library (ITIL) and Project Management Professional (PMP). Our program management information system includes, enterprise resource planning (accounting, purchasing, time tracking) and project management (scheduling, planning, document control, and human resource management systems).
We deliver according to the PMI project management framework — a methodical, five-phased, repeatable process resulting in a more predictable project delivery experience, from project definition to planning to execution. Our project management approach is based on PMBOK best practices that guides project implementation through development of scope, requirements, schedule, risk analysis, monitoring, quality, and closure. We understand the need to support and sustain current operations while assisting in developing new information technologies and network support solutions for existing and future operations.
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Agency Website: www.dhs.gov/eagle-ii
Eligible Users: DHS
Period of Performance: June 7, 2013 through June 6, 2020
Contract Types: CR, FFP, T&M, LH
Geographic Coverage: CONUS
Contract Ceiling: $22 Billion
Agency Fee: None
Payment Terms: Net 30 Days
Contract Number: HSHQDC-13-D-E2014
DUNS Numbers: 066781865
NTT Data Federal Services, Inc.
13880 Dulles Corner Lane, Suite 200
Herndon, VA 20171