TOYKO, JAPAN and PLANO, TX – 13 March 2019 – NTT DATA, a recognised leader in global technology services, has been named a Leader in the NelsonHall NEAT report for UX-UI Services 2019, which examines the UX-UI services of 15 vendors based on their ability to deliver immediate benefit and meet future client requirements.

NTT DATA was recognised for the company’s strategic investments and partnerships, which include a large, geographically-diverse, skilled workforce, as well as a broad network of studios and mature capabilities built both organically and inorganically. The report also highlighted NTT DATA’s continued growth following the recent acquisitions and integrations of the US-based former Dell Services, Spain-based everis and UK-based RMA Consulting.

“After partnering with NTT DATA for many years, this recognition comes as no surprise”, said Alyssa Scott, Vice President of Medical Informatics, Harvard Pilgrim Health Care. “At their Collaboration Center in Texas, we leveraged NTT DATA’s extensive design thinking expertise to uncover new insights and gain an in-depth understanding of the problem we were trying to solve. This process accelerated us from a business problem to a high-quality design prototype in three days, a process that would have taken weeks, otherwise. This was an invaluable process for meeting aggressive delivery goals with fantastic outcomes for both Harvard Pilgrim Health Care and our customers.”

To continue the growth of the company’s UX-UI services, NTT DATA is focused on investing to expand its studio footprint, build out greater design thinking capabilities and increase scale while standardising delivery.

“As part of NTT DATA, we have a global support network and resources that allow our teams to collaborate and deliver solutions for our clients to address the changing needs of their companies and customers”, said Tsuyoshi Kitani, EVP and Director, CTO, CISO, Technology & Innovation General headquarters, NTT DATA. “We are honoured to be recognised as a Leader by NelsonHall, and as UX-UI services evolve to focus on increased productivity and satisfaction, we will continue to invest in providing customised offerings that are specifically tailored to each of our clients and their unique cultures.”

NelsonHall’s Evaluation & Assessment Tool (NEAT) analyses vendors that recognise the increasing importance of UX-UI services and provide solutions that include a strong design studio network, an innovative service design approach, a forward-looking perspective and balanced creative and technical capabilities. Leaders exhibit high ability relative to peers.

“Integrating, standardising and expanding its UX-UI services network is enabling NTT DATA to share lessons and assets globally, while maintaining a level of decentralisation to understand and adapt to the local culture”, said David McIntire, IT Services Research Director for NelsonHall.

Learn more about NTT DATA’s UX-UI Services.

About NelsonHall

NelsonHall is the leading global analyst firm dedicated to helping organisations understand the “art of the possible” in IT and business services with analysts in the US, UK and Continental Europe. NelsonHall provides buy-side organisations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly-informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, all-original research and is widely respected for the quality, depth and insight of its analysis.


NTT DATA is a leading IT services provider and global innovation partner headquartered in Tokyo, with business operations in over 50 countries. Our emphasis is on long-term commitment, combining global reach with local intimacy to provide premier professional services varying from consulting and systems development to outsourcing. For more information, visit

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